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Service Design YAP
Service Design YAP is a community podcast from Service Design Network UK's chapter.
Each episode profiles a member of the design community, exploring the lessons they've learned on their career path and the hearing their favourite design war stories.
Why did we set up YAP?
Well, many designers work in isolation and find it difficult to attend physical community meets ups. The podcast provides a way for everyone to tap into the community, to learn a little about craft and careers and to feel a part of something bigger.
Why is the podcast called YAP?
Well thats for us to know and you to guess.
We hope that these episodes inform, inspire and entertain you in equal measure.
If you have a suggestion for great guest the drop us a line. There's a "Send us a Text" link in every episode.
Service Design YAP
Knowing when its time to quit. Emma Parnell talks about the importance of being intentional when making your next design career move.
Many of our episodes focus on finding your idea job, but knowing when it time to go is equally, if not more important. Emma talks about the leading indicators that should nudge us to to consider finding our next role, even when we're working in a great role with people we love.
We also have a great student question from Carin Effendy, from the University of Bath, who's asks about evaluating the real values of a new employer.
One of Emma's favourite sources is Lou Downe's Good Services. Its a classic.
About Emma
Emma Parnell has 15 years experience as a designer. This is split between strategic brand development and user centred design for products and services. Emma has supported a wide range of organisations to design services that work for the people who use and deliver them including Tesco, NHS Digital, Cancer Research UK and many other public and third sector organisations.
Building connection is at the heart of Emma’s work. She is passionate about the relational aspect of service design because ultimately services are delivered by people, for people. Emma is a champion for inclusive design and equity of access for all - especially in the gender diversity space.
Service Design YAP is developed and produced by the Service Design Network UK Chapter.
Its aim is to engage and connect the wider Service Design community.
- Episode Host: Stephen Wood
- Production Assistance: Jean Watanya