Service Design YAP
Service Design YAP is a community podcast from Service Design Network UK's chapter.
Each episode profiles a member of the design community, exploring the lessons they've learned on their career path and the hearing their favourite design war stories.
Why did we set up YAP?
Well, many designers work in isolation and find it difficult to attend physical community meets ups. The podcast provides a way for everyone to tap into the community, to learn a little about craft and careers and to feel a part of something bigger.
Why is the podcast called YAP?
Well thats for us to know and you to guess.
We hope that these episodes inform, inspire and entertain you in equal measure.
If you have a suggestion for great guest the drop us a line. There's a "Send us a Text" link in every episode.
Service Design YAP
How pioneers establish a culture of design in their company, with Amy Blackwell VP of Experience Design J.P. Morgan
What can a cat on a Roomba (called Helga*) tell us about how AI will reshape the creative industry?
How do you introduce design into a bank that's never been "design led"?
How do you break into a profession when employers look at your CV with a narrow mind?
Find out the answer to these questions and so much more as YAP talks to JP Morgan's VP of design, Amy Blackwell, in a conversation that's often irreverent, but never irrelevant
Thanks also to Silpa Jayasurya from Ulster University, where she's recently graduated with an MA in UX and Service Design.
Amy Blackwell is an Experience Designer at JP Morgan. With a Masters in Product Design, she has spent the last 13 years conducting user research and designing delightful products and services at agencies and in-house. Amy lives in Poole with her husband, cat and tortoise.
*the Roomba is Helga.... the cat remains anonymous.
Service Design YAP is developed and produced by the Service Design Network UK Chapter.
Its aim is to engage and connect the wider Service Design community.
- Episode Host: Stephen Wood
- Production Assistance: Jean Watanya
